Privacy Policy

Last updated: October 27, 2026

At Bloom with Lori ("we," "us," or "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, book a session, subscribe to our communications, or interact with our services. This includes information we collect in connection with our SMS text messaging program.

1. Information We Collect

We may collect the following personal information when you provide it through our forms, bookings, pop-ups, or communications:

• First and last name
• Email address
• Mobile phone number — collected for appointment reminders, session confirmations, and SMS marketing when you provide express written consent
• Phone number (for voice contact, when provided)
• Payment information — processed securely through our third-party scheduling and payment platform; we do not store full card details
• Message content — any details you choose to share through forms or communications

We may also collect non-identifying information such as browser type, device information, IP address, and usage data through cookies and analytics tools.

2. How We Use Your Information

We use the information we collect to:

• Schedule, confirm, and manage your sessions and appointments
• Send you appointment reminders, confirmations, and session-related notifications via SMS and email
• Send promotional and informational communications via email and SMS text message, but only with your express prior consent
• Respond to your inquiries and provide customer support
• Process payments through our scheduling platform
• Improve our website, services, and communications
• Comply with legal obligations

3. SMS Text Messaging & Communications

SMS Program Overview. By providing your mobile phone number and checking the SMS consent box on our forms, you expressly agree to receive recurring automated and non-automated SMS text messages from Bloom with Lori, including appointment reminders, booking confirmations, promotional offers, updates, and marketing communications.

Message Frequency. Message frequency varies. You may receive up to 8 messages per month. Standard message, data, and other rates may apply to messages sent or received from your mobile device. Check with your mobile carrier for details.

Opt-Out. You may opt out of receiving SMS messages at any time by replying "STOP" to any text message you receive from us. Upon doing so, you will be unsubscribed and will receive a confirmation text message. You may also opt out by contacting us through our Let's Connect page.

Help. For help at any time, reply "HELP" to any text message you receive from us. You may also contact us through our Let's Connect page for assistance.

Eligibility. You must be at least 18 years of age and the owner or authorized user of the mobile phone number you provide to consent to our SMS program. By providing your number and consenting, you represent and warrant that you meet these requirements.

Carrier Disclosure. Bloom with Lori is not liable for any delays, non-delivery, or misdelivery of messages by your mobile carrier. Carriers are not liable for delayed or undelivered messages. SMS messaging is provided on a best-effort basis and may be subject to carrier limitations, outages, or technical issues outside our control.

4. Email Marketing Consent

When you submit your email address and opt in, you consent to receive marketing and informational emails from Bloom with Lori. Email communications may be unsubscribed from at any time using the unsubscribe link provided in each email. Consent for email marketing is not a condition of any purchase or service.

5. Sharing of Information

We do not sell, rent, or trade your personal information. We may share your information with trusted third-party service providers who help us operate our business, solely for the purpose of fulfilling bookings, communications, and payments. These include:

• SMS/text messaging providers — to deliver SMS messages you have consented to receive
• Email service providers — to send email communications you have opted into
• Scheduling and payment processors — to manage bookings and process payments

These providers are obligated to keep your information confidential and may not use it for any other purpose. We may also disclose information when required by law or to protect our rights and safety.

6. Data Security

We take reasonable measures to protect your personal information against unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Cookies

Our website may use cookies to enhance your browsing experience and gather analytics data. You may disable cookies in your browser settings, though some features may not function as intended.

8. Your Rights

You have the right to access, correct, or request deletion of your personal information. You may also opt out of marketing communications — including SMS and email — at any time by using the opt-out mechanisms described above or by contacting us through our Let's Connect page. To exercise any of these rights, please reach out and we will respond in accordance with applicable law.

9. Children's Privacy

Our services and SMS program are intended for adults 18 years of age and older. We do not knowingly collect personal information from children under 13 (or the applicable age of digital consent in your jurisdiction). If you believe a child has provided us with information, please contact us so we can remove it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically. Continued use of our services after changes constitutes acceptance of the revised policy.

11. Contact

Questions about this Privacy Policy or our SMS program? Reach out through our Let's Connect page.